Refund policy
Shipping & Returns Policy
Thank you for shopping with us! We want you to love your purchase. If you change your mind, we are here to help.
14-Day Return Window
You have 14 days from the date your item was delivered to request a return and refund. Any requests made after 14 days will unfortunately not be eligible for a refund.
Return Conditions
To be eligible for a full refund, your item must be returned to us in brand new, resellable condition. This means:
The item must be unused, unwashed, and unworn.
It must be in its original packaging with all tags still attached.
It must not have any signs of wear, stains, perfume, or pet hair.
Note: We reserve the right to deny a refund if the item is returned to us damaged, dirty, or used.
How to Start a Return
To start a return, please contact our support team from the contact us page with your order number and the reason for the return. We will provide you with the return shipping address and instructions.
Return Shipping Costs
Customers are responsible for paying their own return shipping costs. Shipping costs are non-refundable. We highly recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Processing Your Refund
Once we receive and inspect your returned item, we will send you an email to notify you that it has arrived safely. If approved, your refund will be processed automatically back to your original payment method within 5-7 business days.